Privacy Policy
How Automate Scaling collects, uses, and safeguards your data, including our strict commitment never to sell or share mobile information or SMS consent with third parties.
1. Information We Collect
We collect information you provide directly to us, such as your name, business name, email address, and mobile phone number when you submit forms, request consultations, book appointments, or communicate with us. We also collect basic technical data (such as IP address, browser type, and interaction timestamps) to ensure system reliability and security.
2. How We Use Your Information
We use your information to provide customer support, deliver and maintain the automation systems we build, respond to inquiries, send service confirmations, schedule appointments, process billing, and notify you about relevant account updates. We do not sell your personal information.
3. SMS Opt-In & Mobile Consent Protection (Crucial Policy)
"No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that support services such as customer care or message delivery. SMS opt-in data and consent will not be shared with third parties for unrelated purposes."
We take your privacy and mobile communications with the utmost seriousness. Any phone number provided for text messaging (SMS/MMS) and your opt-in consent are strictly safeguarded. We do not share, sell, rent, disclose, or trade mobile phone numbers, SMS opt-in data, or messaging consent records to third parties, partners, or affiliates for marketing or promotional use under any circumstances. Furthermore, any broader data-sharing allowances described elsewhere in this policy explicitly exclude SMS opt-in data and consent.
4. Client and Customer Lead Data
When our automation systems process leads, incoming calls, or customer inquiries on your behalf (such as missed-call text-back, unified inbox conversations, review funnel requests, and automated follow-up sequences), all client lead data belongs exclusively to your business. We process this data solely to execute the automations requested by you and retain it only as necessary to fulfill the services or comply with applicable regulations.
5. Service Providers & Operational Support
We may share information solely with trusted third-party service providers who assist us in operating our website and delivering core services (such as hosting infrastructure, SMS and telecommunications gateways, payment processing, and calendar scheduling). These providers are contractually bound to access information only to perform specific tasks on our behalf and are prohibited from using or sharing it for their own marketing purposes.
6. Data Security & Storage
We implement industry-standard organizational and technical safeguards, including encryption in transit, strict access control protocols, and monitoring to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Cookies & Tracking Technologies
Our website uses standard cookies and analytics tools to understand user interaction and optimize site speed and performance. You can configure your browser to decline cookies, though certain features may experience limited functionality.
8. Opt-Out & Your Privacy Rights
You have the right to access, update, or request deletion of your personal data at any time. For SMS communications, you can immediately opt out at any time by replying STOP to any text message. For all other privacy-related inquiries or data requests, contact us at support@automatescaling.com.
9. Children's Privacy
Our services are exclusively intended for businesses, professionals, and commercial entities. We do not knowingly collect personal information from individuals under the age of 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect evolving legal, operational, or regulatory requirements. Any modifications will be posted here with an updated revision date.
11. Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or how your personal information and SMS consent are managed, please reach out to us at support@automatescaling.com.
